Cookie Policy

1. Introduction

This Cookie Policy applies to all users of our website.
When browsing our website, users are informed about the use of cookies and may manage their preferences at any time through available settings.

2. What Are Cookies

Cookies are small text files stored on a user’s device (such as a computer, tablet, or smartphone) when visiting a website.

Cookies are used to:

• Ensure proper technical operation and security of the website

• Support navigation and remember selected settings

• Analyze website performance and page traffic

• Improve user experience and optimize certain website functions

Cookies do not directly identify users. Only technical and usage-related information is collected.

3. Types of Cookies Used

Our website uses several categories of cookies, including:

• Essential Cookies: Required for website functionality, security, shopping cart features, and access

• Performance Cookies: Evaluate overall website performance

• Analytics Cookies: Measure website traffic and usage patterns

• Preference Cookies: Store user-selected settings and preferences

4. Purpose of Cookie Usage

Cookies are used to:

• Maintain website security and stable functionality

• Adapt features based on user preferences

• Monitor technical performance and improve navigation

• Enhance the overall quality of services provided

Information collected through cookies is used solely for the purposes described in this policy.

5. User Consent

Upon the first visit, users are presented with a cookie notification banner.
Users may choose to:

• Accept all cookies

• Reject all non-essential cookies

• Customize cookie preferences through the available settings panel

User consent remains valid for a maximum period of 12 months, after which preferences may be requested again.

6. Cookie Retention Period

Cookies are stored based on their intended purpose:

• Essential cookies: Retained only for the duration of the browsing session

• Functional and analytical cookies: Stored for up to 12 months

After this period, data is anonymized or securely deleted.

7. Third-Party Cookies

Our website may use cookies provided by third-party services for analytical, statistical, or technical purposes.
These third parties operate under their own privacy and cookie policies, which users are encouraged to review for additional information.

8. Managing and Disabling Cookies

Users may manage or delete cookies at any time through their browser settings.
Disabling essential cookies may limit certain website features or restrict access to specific services.

9. Customer Support Contact Information

For questions regarding cookie usage or data protection, please contact us using the information below:

Email: care@cottamyshop.com
Phone: +65 (899) 27410
Address: APT BLK 308C ANCHORVALE ROAD #06-28, SINGAPORE 543308, SINGAPORE
Business Hours: Monday to Friday, 10:30 AM – 4:30 PM
Delivery Area: United States

Our store is committed to using cookies transparently and in compliance with applicable data protection requirements, ensuring a secure and trustworthy browsing experience on our website.